Support
Contact us
Email elephant@mbybco.com and we'll get back to you, usually within two business days. Tell us what you were doing and, if you can, add a screenshot.
Common questions
How do I invite friends to a trip?
Open the trip and tap Invite, then send the link. Friends join with just a name, no account needed.
I didn't get my log-in email
Check your spam or promotions folder, and that the address is spelled right. The email has a link and a 6-digit code; either one works. You can ask for a new one after a minute.
How do I leave a trip?
Open the trip, tap the people at the top, and choose Leave this trip. The trip stays for everyone else.
How do I delete my account?
Go to Settings and tap Delete account. It explains what gets deleted before anything happens.
Is Travely free?
Your first trip is free. If you want more, we'll show the price and ask before you're ever charged.
Who can see my trip?
Only the people on it. Journal entries you mark “do not share” stay private to you. More in our Privacy Policy.
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Travely by The MBYB Company, LLC