Privacy policy
Last updated November 4, 2026
The short version: we collect what Travely needs to plan trips with your group, we never sell it, and you can ask us to delete it any time.
1. What we collect
- Account details: your email, name and profile photo (from Google if you sign in with Google). If you start a trip without an account, just the first name you give us.
- What you add: trip names, dates and destinations, chat messages, journal entries, photos, voice notes, stops, expenses and receipts, and payment usernames (like your Venmo handle) if you add them.
- Travel preferences: a profile of how you like to travel that Travely builds from your entries and chats. You can see and edit it on your profile.
- How you use Travely: simple events like “started a trip” or “sent an invite”, stored in our own database to improve the app, and anonymous visit counts from Plausible (below). We don't use advertising trackers.
- Device details: your time zone (so “today” is right), and a notification address if you turn on notifications.
2. How we use it
- to run Travely: show your trips, sync the group chat, build itineraries, split costs and make recaps
- to personalize suggestions to what you and your group like
- to send the notifications and emails you asked for (sign-in links, trip updates)
- to keep Travely safe, prevent abuse and fix problems
3. Who sees your trips
Everything in a trip is visible to the people on that trip, including anyone who joins through an invite link you share. Journal entries you mark “do not share” stay private to you. Photos are stored privately and shown only through short-lived links to people allowed to see them. Slideshow links are private until you choose to share them.
4. Services that help run Travely
We share only what each service needs to do its job:
- Supabase: database, sign-in and photo storage
- Vercel: hosting
- Plausible: counting visits and page views, without cookies and without identifying you
- Anthropic (Claude): the AI that chats, plans and reads photos and receipts
- OpenAI: turning voice notes into text
- Voyage AI: search over your memories
- Google: sign-in (if you use it) and place details on the map
- OpenStreetMap, Open-Meteo and Frankfurter: maps, weather and exchange rates (they receive places and dates, not your identity)
- Apple, Google and Mozilla push services: delivering notifications you turned on
Under their business terms, these AI providers don't use what we send them to train their models. We don't sell your personal information and don't share it for advertising.
5. Cookies
We use cookies to keep you signed in and to remember small settings, like the last tab you opened in a trip and your time zone. We don't use advertising cookies.
6. How long we keep things
We keep your data while your account is active. When you delete content, it's removed from Travely. When you delete your account (in Settings), we delete your profile, entries, photos, chat messages and trips only you are on right away. Trips you shared stay for the other people on them, with you shown as “a former member”, and expenses you were part of stay so their totals still add up. Copies in short-lived backups are gone within 30 days. Temporary accounts that are never saved may be deleted after a period of inactivity.
7. Your choices and rights
You can see, edit and delete your entries, photos and travel profile in the app, and delete your whole account in Settings. To get a copy of your data or correct something, email elephant@mbybco.com and we'll reply within 30 days. Depending on where you live (for example the EU, UK or California), you may have more rights, and we'll honor them.
8. Security
Data is encrypted in transit, access is limited by strict database rules, and photos are private by default. No system is perfect; if something goes wrong that affects you, we'll tell you.
9. Children
Travely isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us information, email us and we'll delete it.
10. Where data is processed
Travely and the services above mainly run in the United States, so your information may be processed there.
11. Changes and contact
We'll update this page if what we do changes, and tell you about significant changes in the app or by email. Questions: The MBYB Company, LLC, elephant@mbybco.com.
Questions? Email elephant@mbybco.com.